Planning your visit


We want to make your visit as safe and enjoyable as possible so, there are some safety measures that we will be continuing to recommend:.

We will continue to monitor visitor numbers to ensure the museum doesn’t get too crowded. 

An admission charge applies to our current exhibition Portrait of an Artist (11 September 2021 - 26 February 2022). Tickets are available to pre-book in advance online, alternatively you can purchase them on the day (walks in welcome.) Update 8 October 2021: Following temporary closure this week, Portrait of an Artist is now open as normal.

No ticket is needed if you are only visiting the free displays, shop or café (although a donation is welcome.) Our free displays are as follows:

We recommend wearing a face covering inside the gallery.

Our staff and volunteers are on hand to help and answer any questions. 

For more detailed information, please read the sections below.

Our opening hours remain unchanged:

Monday*10am - 4.30pm
Tuesday10am - 4.30pm
Wednesday10am - 4.30pm
Thursday10am - 4.30pm
Friday10am - 4.30pm
Saturday10am - 4.30pm
Bank holidaysClosed (*Excluding bank holidays)

When you arrive:

  • If you have any of the symptoms of coronavirus, or if you have been in contact with anyone that has the virus in the last 10 days, please don’t visit. 
  • We recommend wearing a face covering inside the gallery.
  • If you are have pre-booked for Portrait of an Artist exhibition, please have your ticket ready to show our staff either on your phone or a printed copy. 
  • We will continue to display NHS QR code posters to make it easy for you to check-in to support Test and Trace. You will need to download the NHS app onto your mobile phone before you can scan the QR code. The app is available on Android's Google Play or Apple's App Store - search for NHS Covid-19. 

During your visit

  • Our staff will greet you at a distance. They will be wearing face coverings and we have screens at our till points. 
  • Our cafe is open serving hot and cold drinks, soups, sandwiches and desserts. 
  • We encourage you to use the hand sanitisers around the venue. 
  • We have increased cleaning in all public areas of the building and especially in areas of high contact. 

School groups

If you are looking to make a school or college group booking please contact the learning team who will be able to discuss your visit requirements directly with you. 

In the best interests of protecting our visitors and staff we will continue to wear masks and would strongly recommend that our visitors wear a mask to minimise the risk of spreading Covid 19 and other cold and flu viruses whilst indoors in our building.


Christmas opening hours

Monday 20 DecemberOpen 10am - 4.30pm
Tuesday 21 DecemberOpen 10am - 4.30pm
Wednesday 22 DecemberOpen 10am - 4.30pm
Thursday 23 DecemberOpen 10am - 4.30pm
Friday 24 DecemberOpen 10am - 4.30pm
Saturday 25 DecemberClosed
Sunday 26 DecemberClosed
Monday 27 DecemberClosed
Tuesday 28 DecemberClosed
Wednesday 29 DecemberOpen 10am - 4.30pm
Thursday 30 DecemberOpen 10am - 4.30pm
Friday 31 DecemberOpen 10am - 4.30pm
Saturday 1 JanuaryClosed
Sunday 2 JanuaryClosed
Monday 3 DecemberClosed
Tuesday 4 JanuaryOpen 10am - 4.30pm

Your support

This remains a very difficult time for us. Help us ensure art, culture & heritage continue to make a positive impact in our region.  

Donate today.

Thank you!